Position Overview

Replicon is searching for energetic and organized individuals to join our successful team as Account Managers.  This opportunity will use your skills of customer service, conflict resolution and sales to take complete ownership of assigned customer accounts.  These individuals would be responsible for ensuring satisfaction on the ongoing use of Replicon’s product and services for the growth and retention of long-term quality customers.

Responsibilities:

·         Finding answers and/or getting the right people/departments involved in resolving all support issues on assigned customer accounts

·         Identifying accounts with growth potential and manage those accounts accordingly by sending required information to the customer and/or getting the right people/departments involved

·         Ensure the CRM (Salesforce.com) is up to date and accurate with all information and communication with the customer accounts

·         Respond to incoming emails and voicemails from assigned customer accounts in a timely manner

No transport but allowance is paid

Job Description:

Ø To drive revenues by selling "Power / Distribution Transformer Distribution

Ø Conversion of inquiry into orders.

Ø Follow up for collection of payments, Market coverage, etc

Ø To handle a marketing team of all India.

Ø Monitoring projects and generating new business ideas.

Ø Designing and implementing systems, processes and procedures of Marketing/sales.

Ø Effective contract management.

Ø Analyzing latest marketing trends for fine tuning sales & marketing strategies.

Ø To Handle and co-ordinate the promotional activities etc.

Ø To Major Focus on Sales & Target Achievement

Ø Promotion of industrial products through dealers

Ø Expansion of dealer network

Ø To promote new concept /new product launches.

Ø To ensure customer preference by education and acceptance of the specification of our products.

Ø Effective credit control management.

Ø Feedback to Product Management on emerging applications/ Competitors products.

Ø Should be able to channel the growth and concepts in marketing

Ø To manage the marketing department

Ø To help the team to increase the sales

Concept selling, proposal submission, Product management , design of Telemetry automation systems for new field of application, design submissions, writing technical specifications  Telemetry systems in water waste water, environmental, agricultural, and partly oil and gas pipeline sectors, Tender preparation, financial implications and workouts, project executions, tie-ups/ Joint venture agreements management etc.

1. Identify and develop channel network across India.
2. Work cooperatively and frequently with all India Channel Partners to minimize duplication of efforts and to maximize effective coverage of the end-user through all relevant channels.
3. Proactively identify areas of market opportunity and work with or request resources to exploit them.
4. Evolve personal efforts to best practices execution in order to maximize customer satisfaction by making it easy to do business.
5. Make business plan and marketing strategies.
6. Monitor and direct the operations of the Channel Partners.